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DfT Role of Soft Factors in Patronage Growth and Modal Split in the Bus Market in England

Published 02 March 2010, also available at the Government National Archive.
 Report (.pdf - 5,203 KB)
 Appendices (.pdf - 1,980 KB)

Commission for Rural Communities - International Review of Rural Transport Practice

Published 31 March 2009
 CRC Report (.pdf - 658 KB)
 CRC Think Piece (.pdf - 152 KB)